Tax Relief Support Hotline

Privacy Policy

IRS Fresh Start Initiative

Effective Date: 5/18/2023

At IRS Fresh Start Initiative (henceforth referred to as “The Company”), we highly value your privacy and are committed to providing exemplary service to all our clients and visitors, while safeguarding your personal data. Our Privacy Policy illustrates our methodology in collecting, utilizing, and securing your information, along with outlining your opt-out rights. By accessing our website, you explicitly accept the conditions of this Privacy Policy, which complies with industry norms and state and federal regulations. We will not share or sell subscriber information with 3rd parties for their direct marketing purposes.

Website Browsing

While you browse our website and request pages from our server, we do not gather personally identifiable information from your device. Therefore, unless voluntarily provided by you, we remain unaware of your name, email, or other personal data. However, our servers automatically record non-personally identifiable information such as your IP number, date and time of the request, URL of the request, language preference, and browser type. We collect this data to ensure optimal website functionality and understand user behaviors to enhance content and functionality.

Data Collection

We only collect personally identifiable information from you when necessary to facilitate a transaction or deliver a service. In such instances, we request you to provide necessary information like name, address, phone number, email, and demographic information voluntarily. We may use this data to inform you of future offers or promotions, unless you choose to opt-out. User phone number is not shared with any third parties.

Usage of Personally Identifiable Information

The Company uses the collected personally identifiable information for executing consumer-requested transactions, managing and enhancing our website and services, customizing content, and sharing data with affiliated and non-affiliated entities. This data may also be used for auditing, research, analysis, and showing usage patterns.

Your Choices/Opt-out

We respect your privacy and provide you choices related to your data collection. You can opt-out of using your personally identifiable information for certain purposes, decline to provide personal data, or refuse browser cookies, though this may affect some of our functionalities or services.

If you wish to discontinue receiving newsletters or promotional communications, you can opt-out using the instructions provided in every communication or by contacting us. By providing your personal information, you consent to its collection, usage, and disclosure as stated in our privacy policy, but you can withdraw this consent at any time by following our Choice/Opt-Out procedures.

Service Providers

Sometimes, we may engage third parties for tasks like clerical processing and shipping services. We only share the necessary minimum personal information for these services. All third parties employed by our Company must adhere to our Privacy Policy and protect your data confidentiality and security.

Securing Transmission and Storage of Information

Your data security is paramount to us. We employ industry-standard measures to protect your data during transmission and storage. Our security measures include physical, electronic, and procedural safeguards. We restrict data access to authorized employees who need it for business purposes.

Log Files

We automatically gather and store data in log files, such as IP addresses, browser type, internet service provider, referring/exit pages, operating system, date/time stamp, and clickstream data. This data is used to analyze trends, manage the site, track user movement, and gather demographic information.

Cookies and Other Technologies

Our website employs cookies and other technologies to improve your online experience and service quality. If you reject cookies, you may not be able to access certain parts of the site.

Third-Party Advertisers and Links to Other Sites

Our website may contain links to sites not controlled by us. While we strive to link only to sites that share our privacy standards, we cannot vouch for their privacy practices.

Access to Personally Identifiable Information

Upon request, we make reasonable efforts to provide access to personal information and accept requests for corrections, updates, deletions, or deactivations.

Legal Disclaimer

We reserve the right to disclose your personally identifiable information to comply with legal obligations, protect our rights, and ensure the safety of our users.

Business Transitions

In the event of a business transition like a merger, acquisition, or asset sale, your personally identifiable information will be among the transferred assets.

Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time while ensuring your privacy. We encourage you to regularly check our website to stay informed about how we protect your information.

Contact Us

For any questions, comments, complaints, or suggestions about our privacy policy or website, please contact us:

Call us: (800) 875-5509

Address: 18191 Von Karman Ave Suite 100, Irvine, CA 92612


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